What is Brilliant POS?
Brilliant POS was co-founded in North Carolina back in 2013. Brilliant is a point of sale system provider that takes pride in being 100% customer-driven and focused when it comes to the multitude of industries it caters for. The mission of Brilliant POS is to help users thrive with their businesses through their strong management platform.
Whether you are a small business that requires mobile payments or a nationwide franchise or enterprise, Brilliant POS will help you to manage your staff and inventory without difficulty. Users of Brilliant POS will be able to reduce expenses, build their clientele and make informed choices about their businesses via cloud-based analytics.
Numerous companies use Brilliant POS in order to streamline their business processes. Brilliant POS provides the means to sell online and in-store due to being able to accept all kinds of payment types.
A stack of features are awaiting use for Brilliant POS customers plus some brilliant (see what I did there?) add-ons.
What popular features do you get with Brilliant POS?
- Employee Management
- Inventory Tracking
- Order Management
- 27/7 Support
- Dedicated Account Manager
- Secure payments
- Intuitive interface
- Easy-to-use dashboard
- Advanced reporting and analytics
- Barcode scanning
- Electronic signature
- Commission Management
Customer Support is available at Brilliant POS
Brilliant POS offers users a dedicated account manager during the sign-up process which is helpful for business owners who may not be tech savvy. Users can also get in contact with a customer support officer via their email address or a phone line – 24 hours a day. If you’re a customer that has purchased Clover hardware from Brilliant, you will also receive support. Brilliant POS does have Twitter and Facebook but they remain largely inactive.
What kind of business is Brilliant POS ideal for?
Brilliant POS works with a variety of users including small businesses, medium-sized businesses, government, not-for-profit and Enterprise. Business types range from retail and restaurants to salons and spas. Below are some of the great product features different business-concepts get when they sign up for Brilliant POS.
Retail businesses are really given total coverage when they become customers of Brilliant POS. They are supported with CRM, eCommerce, Commission Management, Multi-locations, Mail Order and others.
Restaurant businesses are assisted with Inventory Management, Delivery Management, Online Ordering, Gift Card Management plus Split Checks when they use the Brilliant POS Management System.
Salon business owners get help with Appointment Management, Payroll Management, Client Profiles, Booth Rental and more with Brilliant POS.
Spa businesses are entitled to client management, Loyalty Programs, Membership Management amongst other perks as users of Brilliant POS.
General POS features at Brilliant for all business types include Customer Account Profiles, Discount Management, Returns Management, eCommerce Integration and a whole lot more.
Pros and Cons
- Ideal customer service experience
- Intuitive design
- Affordable POS supplier
- Wide range of hardware and software options
- Some Customer Reviewers dissatisfied with costs during Covid
- Pricing could be confusing to some customers.
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- À la carte integration options
- Highly customizable
- Offers third-party processors
- Money-back guarantee
- No interchange rate markup
- Free virtual terminal
How much does Brilliant POS cost?
*based on information provided by the vendor. Actual cost may vary.
Brilliant POS uses Clover Go hardware which is essentially a portable POS system that takes all payment types. The app and reasonably priced credit card reader powers your business with complete POS from anywhere that you have an internet connection. The Clover hardware pricing looks something like this:
- Clover Go Card Reader – $69
- Clover Flex Payment Processor – $599
- Clover Mini – $749
- Clover Station – $1399
Once Brilliant POS users have their hardware sorted, then it is time to choose which software payment package is most suitable for your business. There are three available options, they are as follows:
Clover Mini Payments Plus – $4.95/month – this tier is for small companies that are starting out. It will allow you to accept every type of payment option as well as capture electronic signatures and tips. You will also be able to send out digital receipts.
Clover Mobile Register Lite – $9.95/month – includes all the benefits of the payments plus option in addition to Order Management, Inventory Management and customized set-up and training.
Clover Flex Register – $39.95/month – allows you to develop your business with its extensive features. As well as including all of the benefits of the “Payments Plus” and “Register Lite” packages. The Clover Flex Register tier includes, Advanced Order Management, Advanced Item Management, Clover App Market Full Access plus the ability to connect to weight scales, a kitchen printer and add-on table management or menu modifiers.
Clover Station – no monthly fee, just a one-time payment of $799 – Clover Station users have Restaurant Pro Express and Cash Register Express software available to them. With tons of features including advanced inventory management, Loyalty Program and cloud-based reporting.
All pricing packages include 24/7 customer support.
Brilliant POS has a diverse mix of hardware and software options to choose from. Their interface is well-designed and easy-to-use, making it perfect to train staff quickly without any hiccups.
Their POS system caters to all types of industries, including retail stores like beauty boutiques, tobacco stores and Jewelers. They provide a service to bars and restaurants, as well as cafes, food trucks, fitness centers, salons and spas.
The Clover Point of Sale System used by Brilliant makes operating a company smooth and simple. Whether you own a restaurant, an online shop or a service business – an all-in-one POS system that helps you to manage staff, accept payments and set up inventory, is going to make your life a whole lot easier.
The pricing plans at Brilliant POS are affordable, ranging from $4.95 to $39.95 per month. The customer service is pleasing and when you purchase Clover Hardware off Brilliant POS, a set-up wizard will assist you with the process step-by-step.
If you head to the Brilliant POS website you can receive a personalized quote tailored to your business and a demo session is free for every customer.
Brilliant POS is available for Windows, Mac, Saas, Android, iPhone and iPad. Brilliant POS training is available online, via Live Chat, through documentation and in person.