What is Payment Cloud?

Payment Cloud is a new and innovative way for small to medium businesses to process payments. It’s a cloud-based service that allows you to accept payments online, without the need for a merchant account. This makes it a great choice for businesses that are just starting out, or those that have limited processing volume.

Businesses might be deemed high-risk ventures for payment processors for a variety of reasons, making it difficult to find a retail merchant services provider willing to engage with them. PaymentCloud, on the other hand, has established a business by providing a range of payment services to high-risk enterprises.

Users like the platform’s customer service, which includes both traditional and eCommerce terminals. Pricing isn’t disclosed online, as is typical with high-risk processors, although high-risk merchants may anticipate spending $25–$30 per month on average. When you sign up for an account, there are no application or setup fees.

Payment Cloud provides point-of-sale (POS) systems, and payment gateway merchant services, and can accept digital payments such as cryptocurrency for sectors that are frequently banned. This is very crucial, especially for businesses in the CBD and hemp industry, gun sales, adult entertainment, and e-cigarettes.

Payment Cloud

What popular features do you get with Payment Cloud?

  • Merchant Account Services
  • Fraud and Chargeback Prevention
  • Merchant Funding
  • Contactless Payment Processing
  • Branding

  • ACH Electronic Payment Processing Services
  • API
  • Accounting Integration
  • CRM
  • Cash Transactions

  • Check Processing
  • Compliance Management
  • Contactless NFC
  • Credit Card Payments
  • Cryptocurrency Processing

Customer Support is available at Payment Cloud

Phone support is available Mon to Friday 7 am to 6 pm PST. Out of hours support is restricted to email only and there isn’t any live chat features available either on their site. Their customer service has received positive reviews from existing clients who appreciate their fast response times.

 

What kind of business is Payment Cloud Ideal for?

PaymentCloud caters to many high-risk business types, offering additional merchant services geared towards these industries such as chargeback protection and other risk mitigation services. They work best for High Risk industries, Retailers and businesses that need hands on help.

Pros and Cons

  • PaymentCloud supports a wide range of hardware, so most businesses will be able to discover what they need, including less common models and well-known brands.
  • You will find that a lot of the popular shopping carts are already integrated with PaymentCloud, so you can get started right away without any headaches.
  • PaymentCloud offers high-risk merchant accounts with no setup or application fees.
  • The cloud-based service means that you can use PaymentCloud anywhere, without the need for a physical POS system.
  • PaymentCloud has a high approval rate, so most businesses will be able to get started with their services.
  • You can subscribe to PaymentCloud for a monthly fee, so you don’t have to worry about any long-term contracts.


  • PaymentCloud’s pricing structure is not as transparent as some other providers, so it can be difficult to understand what you’re paying for.
  • You will be charged a monthly fee for the hardware and software, which can be expensive if you’re just starting out.
  • PaymentCloud doesn’t offer any rewards or loyalty programs for its customers.

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How much does Payment Cloud cost?

*based on information provided by the vendor. Actual cost may vary.

Although there are no posted rates on their website, Payment Cloud typically charges a monthly fee for the hardware and software, as well as a per-transaction fee, etc. Here’s an average pricing list we have gathered from our research:

  • Monthly Fee: $25–$30
  • Per-transaction fee: 2.69%–4.25%
  • Payment gateway fee: $15/month
  • Chargeback fee: $25

Take note that this pricing list is interchangeable, which means that the monthly fee might be lower depending on the risk level and the number of transactions, while the per-transaction fee might be higher for international payments.

That being said, all features listed below will be available regardless of the package you decide to go with:

  • No Setup Fee
  • No Application Fee
  • No Monthly Minimums
  • No Cancellation Fee
  • 24/7 Live Support
  • Free Terminal Replacement
  • Virtual Terminal

Final thoughts...

High-risk businesses are constantly searching for a provider that will not only offer them a merchant account but also provide quality merchant services. Payment Cloud is one of the few providers on the market that offers high-risk merchant accounts with no setup or application fees.

In addition, their cloud-based service means that you can use PaymentCloud services anywhere, without the need for a physical POS merchant system. Although their pricing structure is not as transparent as some other providers, they do offer a wide range of features and services that make them a great choice for small businesses.

Overall, Payment Cloud is a great choice for businesses that are just starting out or those that have limited processing volume. If you’re looking for a provider that offers high-risk merchant accounts with no setup or application fees, then Payment Cloud is the perfect choice for you.