What is HubSpot?

When you’re a small business, you need every advantage you can get – and HubSpot is a good work management platform. The company’s expanding software suite helps to address the needs of your teams, like sales, marketing, customer service, content management, and more. It brings together everything you need to cooperate with employees and clients, and to deliver on-time quality projects.

HubSpot’s project management software is a simple – something that managers or team leaders will appreciate. It works together with all of HubSpot’s other products like CRM and Website building. This gives you one platform that can handle everything. It gives you everything from tools, spreadsheets, task lists to communications in a single platform.

HubSpot’s dashboard gives you an overview of your project, including timelines, tasks and user updates. This data is presented in an easy-to-understand format so that you can quickly identify areas for improvement.

Used by over 16,000 businesses in 90 countries, HubSpot exists to improve the whole function of how you operate as an organisation. The company aims to create software, education, and community to help businesses grow better.

What popular features do you get with HubSpot?

  • Workflows Automation
  • Mobile-Friendly Interface
  • Easy-to-Use Platform

  • Analytical tools
  • To-do list templates
  • Simpler team collaboration tools

  • Built-In Service Request/Live Chat Functionality

Customer Support is available at HubSpot

At HubSpot, there is a wide range of customer service options available. You can choose to receive help through email, phone, or live chat. However, the avenues of support available to you will vary depending on your level of membership:

  • Free account holders can seek help from the strong community support page, where other community members and administrators can help to answer queries.
  • Starter account holders can access the community as well, and in addition, they can contact HubSpot support via email or live chat.
  • Professional and Enterprise account holders can access all of the above plus the HubSpot phone line.

While this may feel restrictive for free account holders, the community resources are incredibly extensive. HubSpot has prepared a large library of support documentation available on its website.

In addition, HubSpot offers training and certification programs to help you get the most out of their software. HubSpot provides an excellent level of customer service overall.


What kind of business is HubSpot ideal for?

HubSpot is ideal for small to medium businesses that are working in marketing or managing multiple clients. The software is easy to use and provides a wide range of features that can be customised to fit the needs of your business. For that reason, any team – regardless of their technical ability – can make use of the platform.

One of HubSpot’s featured case studies is Sendle, a carbon-neutral delivery company that uses HubSpot. The company is able to handle all of its sales and marketing functions through HubSpot.

Trello is another of their customers; it’s a workflow platform that helps businesses and individuals organise their projects. The company uses HubSpot to translate and localise its blog content into six languages.

Other company cases include Rentokil Initial, Mr Yum, Vino Mofo, and many more – the point being that companies across all industries can effectively make use of HubSpot’s platform.

Pros and Cons

  • Inclusive project management system with loads of features
  • Email, campaigns, projects, and to-do lists templates available
  • Detailed analytics
  • A wide range of features can be customised to fit the needs of your business.
  • Free (forever) plan
  • Excellent customer support
  • Training and certification programs are available

  • A lot of training required before you can start
  • It can be difficult to get help if you aren’t on a paid plan

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  • Free version includes nearly all of the useful features
  • Reminders feature is extremely useful, assisting with the proactive tasks to be completed on a monthly/weekly/daily basis
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  • Feature-rich free plan
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How much does HubSpot cost?

*based on information provided by the vendor. Actual cost may vary.

HubSpot offers a variety of pricing options depending on the size and needs of your business. The free plan includes basic features like Forms, Contact management, and Email templates. For businesses that need more features, HubSpot offers several paid plans with various price points.

  • Starter: Costs $50 per month, or $540 if you pay for a year upfront, and includes 2 paid users. This plan is intended for small businesses with small teams.
  • Professional: Costs $450 per month, or $5,400 if you pay for a year. It includes 5 paid users and is for small to medium businesses.
  • Enterprise: Costs $1,200 per month, or $14,400 if you pay for a year. This plan includes 10 paid users and is for large businesses with less than 10,000 contacts. The HubSpot Enterprise plan includes everything in the Professional plan, plus additional features, such as project ranking, user permissions, and customised reporting.

Whatever your business size and needs, HubSpot has a pricing option that can fit you.

Final thoughts...

If you’re looking for a comprehensive project management tool then HubSpot is a great option. The software is easy to use and provides a wide range of features that can be customised to fit the needs of your business.

In addition, HubSpot’s customer service team is very helpful and knowledgeable; however, it’s important to note that paid plans can be quite expensive, so make sure you understand the pricing before committing to a plan.

Overall, HubSpot is a great option for businesses of all sizes. It’s user-friendly, and comprehensive, and it has delivered incredible results for companies across all industries.

With HubSpot, you’ll be able to take your business to the next level.