What is RingCentral?

RingCentral is an all-in-one communications provider that simplifies interactions in the workplace with call, meet and message – all included within the same app. It also features a variety of project management tools designed to help teams keep on track with key projects.

RingCentral’s solutions are affordable, flexible and allow businesses to interact and collaborate from anywhere and on any device.

RingCentral was founded back in 1999 by Ukrainian-American computer scientist – Vlad Shmunis. Created for companies large and small, RingCentral offers an easy-to-use communications and project management solutions with an abundance of features available.

Ring Central is based in California and has offices in Australia, the UK and Canada. In 2021, the Financial Times listed RingCentral as one of America’s ‘Fastest Growing Companies’.

What popular features do you get with RingCentral?


  • Gantt chart and Kanban board
  • Task checklists
  • Messaging threads
  • Third party integrations

  • Easy File sharing
  • Ring Groups
  • Multi-use collaboration
  • Mobile access

  • Instant meetings and calendar appointments
  • Unlimited meetings

Customer Support is available at RingCentral

You can talk to an expert at RingCentral by calling 1800 940 745. 24/7 live support is available for the Standard, Premium and Ultimate pricing plans. Their official website offers a wealth of information about their products , features and services via documentation, videos plus live training.

 

What kind of business is RingCentral ideal for?

Ringcentral provides a reliable cloud-based project management solution for a variety of industries including:

Financial Services – RingCentral works with the financial services industry globally, whether they’re wanting to improve banking, investment management, insurance or security.

High Tech – Plenty of technology companies make the choice to collaborate with RingCentral, so they can “grow and scale faster whislt inspiring a culture of teamwork”.

Manufacturing – RingCentral’s mission is to modernize manufacturing businesses with cloud-based communication systems and project management tools

Customer Services – Streamline operations and “create reliable customer experiences” with the incredible array of features available.

Nonprofits – RingCentral empowers non profits by helping to manage fundraising, bring volunteers and donors together as well as reducing expenses.

Restaurants – RingCentral provides restaurants with curbside pickup, remote customer service and easy administration with its IVR software, auto receptionist, sms updates plus reporting and analytics.

Pros and Cons

  • Makes cross-department collaboration easier
  • Helps streamline and improve workflows
  • Great customer service
  • Unlimited storage
  • Easy to set up
  • Software support


  • Only 7 days cloud retention on free trial
  • No free trial

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How much does RingCentral cost?

*based on information provided by the vendor. Actual cost may vary.

There are 4 plans available at RingCentral and if you pay annually (instead of monthly), it will save you up to 33%. The most popular pricing plan at RingCentral is the Essentials package with the Premium being the best value.

The Essentials Pricing Plan is probably more suitable to businesses with fewer needs and tight budgets. The Standard Pricing Plan is the pick of the tiers for small companies because of its integrations, features and tools that enable collaboration at a cheaper cost. It is definitely the best choice for customers with over 20 users.

This is what users will get with each plan:

Essentials – $14.99/user/month/annually – $22.49/user/monthly
Up to 20 users only
Business phone or toll-free numbers
Unlimited calls within the US/Canada**
Team messaging
Document sharing

Standard – $20.99/user/month/annually – $28.49/user/monthly
Everything in Essentials, PLUS
No limit on number of users
Video meetings with up to 100 participants
Up to 24-hour meeting duration
Quality-of-service reports
Popular integrations including
Microsoft 365, Google Workspace, Slack,
and more
24/7 support

Premium – $26.24/user/month/annually – $33.74/user/monthly
Everything in Standard, PLUS
Automatic call recording
Single Sign-on
Multi-site admin and management
Video meetings with up to 200 participants
Real-time analytics
Popular CRM integrations with Salesforce, Zendesk, and more
Industry-specific integrations with Canvas, Smarsh, and more
Developer platform and custom integrations
Ultimate – $37.49/user/month/annually – $44.99/user/monthly
Everything in Premium, PLUS
Device status reports
Device status alerts
Unlimited storage

Final thoughts...

RingCentral is an affordable task management platform that provides chat, phone, video and messages to staff and with customers all in the one place. RingCentral is a popular service because it’s so easy to use with its intuitive interface (that works on both mobile and desktop), plus the setup is simple and won’t cause you any stress.

With the RingCentral app, the team can upload enormous files with ease. Those files are then easily accessible anytime because everyone on the team has the RingCentral app installed on both their computers and mobile devices. This platform makes it easier to assign tasks and keep everyone looped in on the project progress.

Visit their site today to see if this is the solution for your growing business.