What is Revel?

Revel is a leading cloud-based, multichannel Point of Sale solution and business management platform for enterprise businesses. Revel system software provides a high functionality point of sale solution for any type of enterprise.

PAs a leading Point of Sale provider, apart from its payment solutions, Revel offers a wide range of features for business owners. For instance, if you want to view and manage several inventory data at multiple store locations, Revel can help you do it with ease. Revel helps you with your business’s day-to-day online payment operations, with additional features that include employee management, delivery management, and sales reporting.

Revel Systems was launched in the United States in 2010 with the aim of changing the retail Point of sale market through improved technology. Its founders, Lisa Falzone and Chris Ciabarra, created a rapid, efficient, and safe iOS-based Point of Sale system by integrating cloud-based technology with the versatility of the iPad. Revel’s simplified ecosystem integrates a simple point-of-purchas payment solution with sophisticated management features, combining inventory management, personnel administration, sales reporting, and more into one platform. The company has been described by business owners as a leader and an example among American Point of Sale providers.

Revel supports functions like mobile payments, online ordering, credit card payments, gift or reward cards, contactless payment processing, and comprehensive financial software suites. The tech company uses scalable technology to deliver a tailored Point of Sale system to meet your unique business needs and objectives. Revel iPad POS customers may now link directly with third-party applications, including X-Cart, Adobe Commerce, QuickBooks, Shopify, and Xero. Finding the right payment solution is critical, if you want to improve your current payment partner or add a new one to your business. But don’t fret. This review will examine the Revel online payment system’s features, its pros and cons, and what the platform offers.

What popular features do you get with Revel?

  • Easy navigation menus
  • Stress-free installation
  • Multiple channel management
  • In-depth data report
  • Inventory management
  • Gift-card support

  • Online ordering system
  • Delivery management
  • Multiple industry support
  • iPad enabled technology
  • Credit card processing
  • Top-notch customer service

  • Multi-industry suitability
  • Cloud-secured data
  • Always-on mode
  • Kitchen view system

Customer Support is available at Revel

Revel Systems offers phone and online help to its customers round-the-clock. It also offers RevelGuard, a device that connects to your system and instantly submits a ticket to Revel’s support team when any issue is detected. Revel University, a collection of video lessons and webinars, is also available to users who need assistance learning about the POS system or its capabilities. You will also see the company’s most recent release notes there, which is helpful because the company upgrades its software frequently.

Additionally, you can get help and support from Revel through the following channels accessible on their website:

  • FAQs/Forum
  • Online Chat
  • Email/Help Desk support
  • Phone Support
  • 24/7 (Live rep)

What kind of business is Revel ideal for?

The Revel Point of Sale System is ideal for both large and small-scale enterprises. It is primarily made to serve restaurants, hospitals, and retail businesses focusing on easy and fast payment processing services. In addition, it is suitable for other small to medium-sized businesses. The Revel platform is an iOS app that allows you to view reports and other management tools from any iOS device.

The ideal businesses supported include:

  • Quick-service restaurants
  • Pizza shops
  • Private hospitals
  • Full-service restaurants
  • Self-service kiosks
  • Coffee shops
  • Retail stores

Pros and Cons

  • It’s sleek, easy-to-use, and much simpler for beginners and POS merchants who have no previous knowledge of the system.
  • It includes additional features like loyalty program support and flexible payment system which makes business activities better.
  • Helps to build menus quickly using a range of tools.
  • An optional payment processing system allows business owners to receive payment through different methods.
  • Nice and stable POS interface.
  • It allows for integration with other platforms, thereby allowing you to process transactions across multiple channels.
  • Management features helps business owners manage workers, oversee inventory, and access report data from any location.

Here are the challenges you may face when using the Revel POS solution:

  • Only compatible with iPads and does not work with the Android system.
  • Users are annually billed and require a processing contract of three years, which makes it more expensive for new users.
  • Platform experiences glitches and customer care are sometimes difficult to reach.
  • Bugs may arise when a system update is released, which means payment processing service can become unusable until the system is updated.

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How much does Revel cost?

*based on information provided by the vendor. Actual cost may vary.

The Revel payment technology comes with different offerings, including:

POS Software Cost $99/month (annual billing)
Revel charges a minimum of $99 per month on each POS terminal, starting with a 3-year contract billed annually. This gives you access to a multiple function point-of-purchase payment system with a business management solution. A minimum purchase of two POS terminals is also required.

Implementation Fee
Onboarding and implementation fees for service experts to help you get your POS system running cost about $674. This fee covers Management Console training, Menu consultation, Software onboarding, payment setup, and hardware installation.

Remember that you will still need to buy iPads, stands, printers, and networking components to get up and running.

Revel Advantage
This is a payment plan that integrates lots of Revel features for a complete system of integrated software, hardware, and credit card processing streamlined to meet your business needs. The Revel Advantage plan gives you all the tools you need to ensure your business continues to run smoothly. You will also be able to see and control all transactions via Revel POS merchant portal. You can get a Revel Advantage plan at flat fee through the Revel system website.

Demo Software
A Free version of the software is also available for you to test-run the retail point of sale system before you finally adopt it.

Final thoughts...

With Revel, you will have access to several services that will help you interact with your customers and complete transactions swiftly. For instance, it is a great option to explore for those who want a restaurant POS system that can help develop menus, manage personnel, create loyalty programs, and more. You can access all of your reporting data from anywhere and you can combine it with QuickBooks and other supported e-Commerce software. Cost and occasional customer service concerns are the only serious drawbacks. Request a free Point of Sale Demo from Revel systems to get started.