What is Patriot?

Patriot Payroll is a cloud based package designed for small and medium businesses with up to 100 employees. The company is based in Ohio and its products are made exclusively for the US market. The main features of the software are its ease of use and its affordability but the high quality of its customer support is also a major benefit.

Although Patriot Payroll prides itself on its simplicity, this does not come at the expense of functionality. Whilst you are able to run your payroll in three simple steps, there are also features such as running payroll an unlimited number of times, at varying intervals, and the ability to customize the deductions made. Four day direct deposits can be made into employees’ accounts, with the option for two day deposits for qualifying customers. Checks can be printed directly from the software, should that be preferable, and your employees can be given secure access to a dedicated portal where they are able to check their previous pay information and electronic W-2s, Patriot lets you deal with multiple business locations across different states, and is constantly kept up to date with changing tax rules. Your company payroll can be split into separate departments to assist you in monitoring cash flow and calculating performance. Patriot Payroll does not provide the all-singing, all-dancing features of other more expensive payroll packages, but for a small business with non-specialist needs it hits all the right notes. Because it is run through a web-based portal, Patriot can be used on any computer or mobile device with an internet connection, without the need to install an app.

Customer support is a vital component for payroll software, particularly for small businesses without an in-house bookkeeper. With free payroll setup and ongoing support during business hours via phone, email and chat, Patriot covers all the bases and their expert US based customer service attracts a lot of praise from users. With Patriot, you pay for the add-ons that your company needs, rather than laying out for a package that includes a lot of functionality you will never use. Additions to the payroll system include the option for automatic e-filing of 1099s. This is included in the Full Service package but is also available as an extra for the Basic software.

Patriot Payroll works at its best when paired with their other business software which includes accounting, HR, and time and attendance management, although all of these come at an extra cost. Patriot will integrate with QuickBooks, but has no native integration with other major accounting software. The package comes with a range of preconfigured reports to help you keep track of your payroll outlay, but there is no option to customize these, although the inbuilt options are likely to be adequate for most needs.

What popular features do you get with Patriot?

  • Free payroll setup included
  • USA based expert support
  • Costs are presented transparently
  • Integration with other Patriot software
  • Supports multistate employees

  • Direct deposits for employee pay
  • Free employee portal
  • Unlimited payroll runs
  • QuickBooks integration
  • Integration with other Patriot software

  • Automated and guaranteed tax filing (Optional)
  • Electronic 1099 filing (Optional)

Customer Support is available at Patriot

The Patriot Payroll team offer free email, phone and online chat support from US based experts who are available from 9am to 7pm, Monday to Friday.

To further enhance their offering, Patriot will set up your payroll for free if you wish, even if your company is only using their Basic package.

A comprehensive knowledge base including a software demo, frequently asked questions, and training videos, as well as a setup wizard if you want to do the initialization for yourself all complement the live support.


What kind of business is Patriot ideal for?

Patriot Payroll is ideal for SMEs with up to 100 employees. You don’t need a degree in accounting to understand this software but it still offers a lot of powerful and useful features. There is also no need to sign up to a long contract as Patriot charges month to month and can be cancelled at any time without penalty.

Pros and Cons

  • When compared with other products, Patriot Payroll provides a transparently priced, powerful, low-cost payroll solution for SMEs.
  • The software is easy to use via your browser or mobile, enabling you to run your payroll in three simple steps.
  • Patriot offer more than just payroll, with additional options for integrated accounting, HR, and time and attendance management software to help you run your business.
  • Patriot’s support staff are based in the USA and the high quality of customer service received is frequently highlighted in reviews.

  • Integrates easily with QuickBooks but not with other well-known accounting software which could be a problem if your company doesn’t use the whole Patriot package.
  • Whilst the packages are relatively low lost, there are extras to pay if you wish to access additional functionality (although the costs are not huge).
  • The package doesn’t deal with administrating benefits processing with external providers and doesn’t give you the option to customize reports.

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How much does Patriot cost?

*based on information provided by the vendor. Actual cost may vary.

Patriot offers a free 30 day trial of their payroll software for new users. If you decide you like it, there are two packages available:

Basic – $17 per month + $4 per employee/contractor

Full Service – $37 per month + $4 per employee/contractor

Full Service gives all the benefits of the Basic offering but with the addition of automated tax filing and a guarantee of its accuracy.

It is important to note that additional services such as HR attract extra costs (in this case $6 per month + $2 per employee)

Final thoughts...

One of the nice things about Patriot Payroll is that the company itself started off as a small business before growing into a larger enterprise. Understanding the needs of SMEs is therefore baked into their DNA and this is evidenced by the features and simplicity they have chosen to put into their software. Patriot offers a great value, all-round payroll package for small to medium American businesses that stands up well against the more expensive products of their competitors.
To try Patriot Payroll and find out if it is the best for your business, look at their software demo and sign up for a 30 day free trial.