Our Recommended Business Phone Systems
Last Updated October 2024
Optimize Operations and Save Big with Leading Business Phone Providers Every Business Trusts!
Ooma Office
- Free number porting
- Virtual fax
- Feature-rich Ooma Office Web Portal
- Unlimited domestic calling
Nextiva
- Customized Dashboards
- CRM options available
- Unlimited calling in North America
- Feature-rich Communications Platform
GoToConnect
- Free-of-charge toll-free numbers in US
- Customized messages and greetings
- Integration with 75 collaboration apps
- Integrated VoIP communications platform offering phone, video, and chat
Grasshopper
- Voicemail Transcription
- Simultaneous Call Handling
- Business Texting
- Virtual Fax
Phone.com
- Timely voicemail notification
- Quality video calling
- Audio and video conferencing
- SMS filter ensures your private andbusiness messages are not mixed up
Vonage
- Great variety of features
- HIPAA compliant
- Mobile and Desktop apps
- Microsoft teams integration
RingCentral
- Great audio and video quality
- Multi-use collaboration
- Easy to set up
- Excellent customer support
Phone by Web.com
- Porting old numbers
- Inexhaustible calls and text messages
- Customized/vanity numbers
- Availability of two virtual phone numbers
Dialpad
- Artificial intelligence capability as standard
- Intuitive multi-level call routing
- Feature-rich entry-level plan
- Live call switching between devices
Zoom
- Toll-free number availability
- Both pay-as-you-go and unlimited calling plans options
- Active noise and echo cancellation
- Holiday and business hours routing as standard
OnSip
- Specific area-code phone number selection
- Auto attendants for menus
- Call recording Voicemail to audio or email
- Enhanced queuing dashboard with pre-recorded announcements
Voxdirect
- Incoming faxes convert to email
- Five number conference calls
- Multiple virtual receptionists
- Wifi calling when no reception
Recommended Payment Processors
Get a $450 statement credit*
- Accepts most payment types including Apple Pay & Google Pay
- Simple to learn and use as it is powerful and versatile
- Set up and automatically apply taxes at the item level
- Manage your entire staff
Free EMV terminal*
- Full-service credit card processing
- 98% approval rate
- Flat-rate pricing & no setup fees
- Dedicated account manager
Our Best Overall Choice
Ooma Office
- Free number porting
- Virtual fax
- Feature-rich Ooma Office Web Portal
- Unlimited domestic calling
When choosing a business phone system for your business, there are several key factors to consider to ensure it meets your needs effectively. Here are seven important pointers to look out for:
Scalability:
Ensure the phone system can grow with your business. It should be easy to add more lines, extensions, or features as your company expands without requiring a complete system overhaul.
VoIP vs. Landline:
Decide between VoIP (Voice over Internet Protocol) and traditional landline systems. VoIP systems are generally more cost-effective, offer more features, and are easier to manage, especially for remote work environments. However, landlines can provide more reliability in areas with poor internet connectivity.
Unified Communications:
Look for a system that offers unified communications features, integrating voice, video, messaging, and conferencing. This can improve collaboration within your team and streamline communication processes.
Ease of Use and Management:
Choose a system that is user-friendly and easy to manage, with intuitive interfaces for both users and administrators. This reduces the learning curve and simplifies the management of the system.
Mobile Integration:
Ensure the system offers strong mobile integration, allowing employees to make and receive calls, access voicemail, and use other features from their mobile devices. This is crucial for businesses with remote or mobile workers.
Reliability and Call Quality:
The system should offer high reliability and excellent call quality. Consider providers with a proven track record for uptime and minimal disruptions, as well as features like HD voice for clear communication.
Cost and Contract Flexibility:
Evaluate the total cost of ownership, including initial setup fees, monthly service charges, and any additional feature costs. Also, check for contract flexibility—whether you can scale up or down without penalties or if the provider offers month-to-month options without long-term commitments.
These pointers will help you choose a business phone system that aligns with your operational needs and future growth plans.
