What is Stax?

Stax is a subscription-style merchant services provider that streamlines your payments with an all-in-one platform. Stax empowers business owners and companies by supplying them with the tools they need for processing payments in any situation.

Forget having to deal with numerous vendors, Stax enables companies to confidently manage customers, financials, sales data, inventory and invoicing – all in one place.

Stax is a merchant services provider that focuses intently on its clientele. Every customer gets to speak to a real-life person over the phone during sign-up – now that’s what I call service!

Companies around the globe rely on Stax software for building their businesses and maximizing their revenue. Stax was rated as one of Forbes ‘top ten credit card processing platforms of 2021’ and received some favorable press in Entrepreneur, Inc, US. News and others. Ranked as the #1 payment processor, Stax is a multi award-winning leader in the fintech sector and with 9 billion payments processed and 12 thousand platform users, it’s clearly a popular choice amongst business owners.

What popular features do you get with Stax?

  • Invoicing made easy
  • In-person payments
  • e-Commerce
  • Contactless payment solutions
  • Surcharging

  • Attentive customer service
  • Mobile payments app
  • Easy sign-up
  • No contracts
  • No hidden fees

  • 100% pricing transparency
  • Integrations
  • Keyed
  • Monthly subscriptions
  • Optional add-ons

Customer Support is available at Stax

Stax offers 24-7 customer support, including live chat, a phone service, a knowledge base and a blog. Plus, Stax customer service is in-house, meaning they will be able to help you with any technical issues you may have with software.

What kind of business is Stax ideal for?

Stax is ideal for a multitude of businesses including professional services, field services, healthcare and retail. Stax provides “smarter payments for a smarter business”. Stax empowers businesses with the capacity to process customer-payments on-site and speed up in-store payments across all channels. With smart terminals and invaluable work tools, Stax payment processing gives these business owners the edge.

Pros and Cons

  • An excellent choice for high-volume SMB’s.
  • Transparent pricing.
  • Monthly subscription model.
  • Optional add-ons are a great benefit with Stax. These include, invoice customisation tools, automatic data syncing for QuickBook users and access to funds on payday, including weekends and holidays.

  • Monthly fixed cost.
  • If you run a small business, there may be better options for keeping your costs down.

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How much does Stax cost?

*based on information provided by the vendor. Actual cost may vary.

Stax is a payment platform that prides itself on transparent pricing with no contracts or hidden fees. It caters for small businesses, large businesses and SaaS platforms. Stax is a better option for companies making over five grand per month.

Stax warns on their website that its award-winning technology may not be suitable for smaller-sized businesses.

“Some companies might not be able to afford the monthly fees associated with dedicated accounts. Similarly, SMBs processing very low volume in customer credit card payments often can’t afford the setup costs of such an account. This makes a third-party payment processor a good solution for your business when you are just starting out and do not anticipate processing a high volume of credit card transactions. It is important to remember, however, that while you do not pay startup fees or monthly fees with a third-party payment processor, they still have to make money somewhere. They make up for their lack of fees in their per transaction percentage fee.”

According to Stax, companies can save up to 40% with their monthly subscription offer.

Stax offers 3 all-in-one software packages.

  • Growth: $99 per month
  • Pro: $159 per month
  • Ultimate: $199 per month

These subscriptions include:

  • Account set-up fee
  • Monthly minimum
  • PCI compliance fee
  • PCI non compliant fee
  • Chargeback fee
  • Gateway fee
  • Processing fees

Final thoughts...

Stax is a popular choice when it comes to credit card processing platforms. Unlike competitors, it charges a fixed monthly fee rather than a percentage of each transaction. Stax offers individualized customer support to each of their clients which you’re unlikely to get with alternative platforms like Square and Paypal.