What is Phone.com?

Phone.com is a U.S-based telecommunications company with a cloud-based platform that offers businesses and entrepreneurs a wide range of Voice-over-IP (VoIP) services. Phone.com help companies, especially small businesses, manage menus, routing, phone greetings, conferencing, fax, SMS, and MMS, among many others.

As small business owners, dealing with communication issues can be pretty challenging and time-consuming. And if you have only a few staff at your disposal, the issue becomes even more tasking. However, the biggest issue is the amount of money you consume on telecommunication.

Staying on important calls for long hours can take a toll on your pocket monthly. Well, with VoIP, you don’t have to worry about that again. In a layman’s terms, Voice over Internet Protocol (VoIP) allows you to make video and audio calls and send text messages on your mobile devices, personal computers, and browsers over an internet connection.

Phone.com provides excellent VoIP services and lots more. It is designed to meet all your businesses’ communication needs, reduce traditional communication bills, and make your small business’ communication as standard as any big enterprise.

What popular features do you get with Phone.com?

  • Compatibility with many phones.
  • Simple contact synchronization
  • Call routing and call queues
  • Quality video calling

  • User-friendly Interface
  • Audio and video conferencing
  • Voicemail transcription
  • Timely voicemail notification

  • Dial-by-Name Directory
  • Fax from phone

Customer Support is available at Phone.com

With over 50 impressive features, Phone.com provides users with a wide range of services. Interestingly, Phone.com, unlike other VoIP providers, offers equal access to all its core features and services, regardless of the pricing plan.

Below are some of its fantastic features:
1. The Modern Answering Service
Phone.com, with a Live receptionist services, offers your business the opportunity of keeping a close tab on all calls and notifications. It provides flexibility, versatility, and availability to your company, no matter the daily volume of the calls you get.
The truth is, you can quickly lose track of monitoring incoming calls and notifications while trying to attend to other activities. However, with Phone.com’s US-based professional live receptionists, you need not worry about missing out on your appointments, calls, or important notifications.

2. Fast and Affordable International Calls
Phone.com offers small business owners affordable and quality international calls and an avenue to provide their customers outside the US with local phone numbers. This program is called the Global Numbers.

With Global Numbers, customers outside the United States can dial what seems to them a local phone number. This way, the struggles of dealing with long and confusing international numbers are reduced.

3. Security
One of the significant drawbacks to the advancement of technology is the increased risk of cyber-attack of different kinds. Making safe and secure calls and sending essential emails without breaching or getting into the wrong hands can be a big deal. This is a significant challenge for companies, particularly small business owners.
However, with Phone.com, your chances of becoming a victim reduces as it provides your business with optimum security services. For one, Phone.com complies with both HIPAA and HITECH rules, making it the best security option for your business.

To further upscale the security measures of your business, you may need a VPN service and antivirus software in conjunction with Phone.com VoIP services to minimize the risk of attack. While this doesn’t guarantee 100% safety, it does reduce the chances of your business getting hacked.

These are just some essential services Phone.com provides for your small business. Others include all the basic VoIP communication services.


What kind of business is Phone.com ideal for?

Phone.com is designed for every small business owner. It is one of the best providers of VoIP services for small businesses and entrepreneurs. It is affordable and has plans and features that can help you scale your small business and make communicate like a Fortune 500 company.

Interestingly, even if you have just two employees or you run a one-person business, Phone.com will cater to all your VoIP needs.

Pros and Cons

  • Although Phone.com doesn’t come with a free trial, it does offer a 30-day money-back guarantee. Cancel anytime within the first 30-day of purchase and get a full refund.
  • It offers free mobile and desktop apps, meaning you can make and receive business calls from your device anytime.
  • Phone.com’s app SMS filter ensures your private conversations and business’s essential messages are not mixed up.
  • It is compatible with many IP phones, including traditional analog telephones. You don’t have to buy a new phone because you want to use its app.
  • You can easily port your old number with Phone.com. Whether a local or international number, the app takes care of the whole process without hassle, whether a local or international number.
  • It comes with high-definition voice technology that ensures quality phone conversation. No problems of muddled communication; just quality and crystal clear conversation.
  • Unlike other VoIP providers, Phone.com offers equal access to all features, regardless of your plans. All standard features, like video conferencing, are available to all users.
  • Setting up Phone.com is straightforward. Simply installing the app on your phone or creating an extension before installing the software on your desktop will get you started.
  • Its interface is user-friendly. Either on the phone or desktop.
  • Pricing and plans are flexible. There are basic and other higher plans just to meet your business needs.

  • Phone.com has a limited app integration option. In fact, it only supports six apps: Zoho, Zapier, PieSync, Comm100, Chrometa, and AllProWebTools.
  • Although Phone.com offers limited video conferencing, as a Pro-user, only 100 persons can join the video conference call, while Plus-user plans can take only 25 participants.
  • Moreover, access to additional features that other VoIP providers offer free comes with a price.

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How much does Phone.com cost?

*based on information provided by the vendor. Actual cost may vary.

Basic Users
The Basic plan is priced at $11.99/Month

  • Over 500 call minutes
  • Over 1,000 text segments
  • 1 Phone number per account
  • Video conferencing with 10 participants
  • Available on Mobile and Web
  • Over 50 Standard Voice Features

Plus Users
The Plus User plan is priced at $15.99/Month
All basic features and;

  • Unlimited Minutes
  • 1 Phone number per user
  • Business text messages*
  • Video conferencing with
    Over 25 participants
    HIPAA Compliant
    Video Recording
  • IP Desk Phone Compatible

Pro Users
The Pro-user plan is priced at $23.99/Month
All Plus-users features and;

  • Call Recording
  • Call Analytics
  • CRM Integration
  • Video conferencing with:
    100 participants
    HiFi transcription
  • Voicemail Transcription

Final thoughts...

Phone.com is one of the best providers of VoIP services for both small and medium businesses. It is budget-friendly and offers all you, as a business owner, need to meet all your communication needs. Interestingly, although some are limited by pricing, every user has equal access to all the fantastic core features Phone.com offers.

To know more about their services and pricing, visit their site at Phone.com.