Selecting a POS System with Uber Eats Integration for Your Restaurant
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Uber Eats opens up a world of opportunity for restaurants and cafes, providing direct access to an ever-expanding market of hungry customers. Partnering with the platform is a no-brainer for most, though it will likely add operational stresses to your business.
Making space for Uber Eats orders alongside your pre-existing options for dine-in, phone-in and other food delivery services can be a headache, but it doesn’t have to be with an Uber Eats-integrated point-of-sale system.
The question is, which one do you pick? There’s no shortage of POS systems with Uber Eats integration on the market, which is why we’ve developed a brief guide to help with your decision. Below, we explore all the essential considerations for making the right POS purchase.
Key statistic:
Why Connect Your POS System With Uber Eats?
An Uber Eats integration for your point-of-sale software will provide all the benefits of being an Uber Eats merchant without the logistical chaos behind the counter.
Rather than handling your delivery orders manually, the right integration will do the carrying for you, so you can focus all your energy on providing quality service for your customers.
Here’s a rundown of what an Uber Eats-POS integration can do for your business:
- Automate the flow of online orders to your POS system
- Generate sales reports across different locations
- Update your menu based on real-time stock levels
- Provide detailed customer tracking for deliveries
- Free up order management labour to be used elsewhere
In short, the integration bridges the gap between Uber Eats and your in-house systems, helping to improve efficiency and service in your stores.
4 Key Strengths of POS Systems That Integrate With Uber Eats
Let’s expand on some of the key features listed above. Consider which functionalities are most important to your business as this will help you start shortlisting viable point-of-sale systems.
1. Simple Order Management
Food delivery platforms are great, but not if you have to manually key in orders on your POS terminal as they come in. An Uber Eats-POS integration eliminates this pain point by bringing your systems together, alerting kitchen staff to new online orders as soon as possible.
Automatic, hassle-free order management will help streamline your workflow, freeing up time for more important things like food preparation or customer service and saving on labour costs associated with order scheduling.
2. Smart Stock Control
Uber Eats-integrated POS systems don’t stop at order management — they also help keep your inventory in check. With your online and in-house systems connected, stock levels will be adjusted automatically as orders are made and meals are prepared.
This gives you up-to-date information about your inventory, which you can use to amend your menu if particular ingredients run low. All of this is controlled from a single, centralised dashboard, allowing you to adjust menus across different locations from just one device.
3. Sophisticated Reporting
Integrating your Uber Eats vendor account with your POS system will allow you to recapture data from a variety of channels, including sales, marketing and inventory, to make more informed decisions for your food and beverage business.
Market-leading integrations come with advanced reporting tools that can zoom in on the performance of specific locations, products and promotions as well as map broader trends across the business. These insights are key to managing costs and building a better strategy.
4. Happy Customers
Automatic order management reduces the number of mistakes that occur when orders are mishandled and sent to the wrong person. And with less time spent filtering through order receipts, your staff can focus on what’s important: making great food and serving customers.
In addition, some Uber Eats-POS integrations are equipped with tracking features that allow you to update your customers on the status of their online orders from the initial preparation through to pick-up by one of Uber Eats’ designated delivery drivers.
Productivity Tip
Which Uber Eats-Integrated POS System is Best for Your Business?
Uber-Eats integrated POS systems vary widely. Some POS providers cater to restaurant chains with lots of locations, while others tend to more niche markets like bakeries and cafes.
The integrations themselves may also differ slightly, so it’s important to think carefully about your business and its unique requirements before making a decision.
To help get started, consider the four following areas:
- Budget. Set a monthly or yearly budget for POS subscription costs.
- Industry. Consider your type of food and beverage business: are you a food truck, a large restaurant, or something in-between?
- Business needs. Which POS-related features, such as reporting, inventory management or CRM, are most important to your business?
- Growth. Think about your future as you’ll need a POS system that you can scale with over time.
These questions can help narrow down your search, but you’ll still need a POS expert to walk you through the intricacies of the market. Speak to a specialist before committing to a purchase to make the most informed decision on your new Uber Eats-integrated POS system.
If you’d like to take the next step in upgrading your POS software, we’re here to help! Simply answer a few short questions about your business here, and our consultants will get back to you with a range of free, personalised quotes for Uber Eats-integrated POS systems.
Is Uber Eats Compatible With My POS System?
Uber Eats is compatible with many of the leading POS systems on the market today. The delivery service works continuously to deliver new integrations with emerging POS systems. If you’re unsure whether your POS system integrates with Uber Eats, contact your POS provider.
What Are the Benefits of a Uber Eats Integration For My POS System?
Integrating your POS system with Uber Eats will automate the flow of Uber Eats delivery orders onto your in-house software, removing time-consuming manual key-ins. Some Uber Eats-POS integrations also allow you to monitor inventory, update menus and track sales with advanced reporting features.
Which Uber Eats-Integrated POS System is Best for my Business?
To find the perfect Uber Eats-integrated POS system for your business, you first need to set a budget. Then, consider your type of business (such as a bakery or cafe) and specific POS needs. Finally, think about future plans for your business and speak to a consultant who can match you with Uber Eats-compatible POS systems based on these requirements.
