How to Choose a POS System Integrated with Ritual
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Ritual is a powerful online ordering tool that helps food and drinks businesses expand their revenue streams with minimal effort. You prepare your orders as usual, and your customers come into collect: what’s not to like?
The software doesn’t just draw consumers to your store for pick-up, either — it also comes with marketing, reporting and CRM features that extend to other areas of your business. But to get the most out of Ritual, you’ll need to connect your partner account with your POS system.
Below, we explore the various benefits of Ritual-POS integration and give you all the information you need to decide which Ritual-integrated POS system is best for your business.
Why Connect Your POS System With Ritual?
Connecting Ritual with your POS system gives you all the perks of being a Ritual partner but without the added operational pressures that come with using third-party hardware to process incoming orders.
Rather than having to fumble around with manual key-ins, new pick-up orders from Ritual will be transferred automatically to your POS system as they come in. From there, they can be moved directly to the kitchen, meaning staff only have to focus on preparation.
But Ritual’s POS integrations don’t stop there. Here’s a comprehensive rundown of what the most advanced integrations are capable of:
- Synchronise order management processes
- Manage menus across multiple locations
- Target consumers with localised marketing campaigns
- Sell via social platforms like Instagram and Google
- Reward customers with tailored loyalty programmes
All of these features are imported into your POS system, giving you full control of your business operations from a single, centralised platform.
4 Main Benefits of POS Systems that Integrate with Ritual
Let’s dive into greater detail about the key benefits of Ritual-POS integration. There are four main areas where integration will strengthen your food and drinks business: marketing, order management, CRM and reporting.
Consider which of the features below are most important to you and your business, as this will help you narrow down your search for suitable Ritual-compatible POS systems.
1. Marketing
One of the main reasons merchants register with Ritual is for exposure to new sales channels. Besides your store’s presence on the Ritual app, you’ll also be able to advertise your service on Instagram and Google — this is a great way to engage new customers.
With your Ritual account and POS software connected, you’ll be able to manage all of these tools from your in-house systems. In addition, you can use Ritual’s intuitive geo-fencing service to target consumers in your local area through the app with targeted marketing campaigns.
2. Order Management
Integrating Ritual with your POS system makes online processing as seamless and straightforward as possible. There’s no third-party hardware or additional setup fees; Ritual orders flow through automatically alongside your other options for dine-in, takeout and delivery.
Many Ritual integrations are also equipped with smart menu management controls that make it easy to add or remove items, update product descriptions, amend pricing, temporarily hide items if you run low on ingredients and set limits on the number of items you can accept.
3. Customer Relationship Management (CRM)
Ritual gives consumers new ways to order with you — and typically at a much lower rate of commission per transaction than delivery platforms like Uber Eats and DoorDash. Offering this kind of choice will help you stand out among competitors and serve more happy customers.
You can also reward your returning shoppers with Ritual’s loyalty programme, Loyalty+, which is accessible from any POS-connected device once the integration has been implemented. This is another fantastic way to drive sales and grow your business.
4. Sales Reporting
Ritual makes sure to keep hold of all the data captured by the app and associated channels. At your request, the software converts order histories into detailed reports, offering valuable insights into specific products and promotions as well as your customers’ spending habits.
With the POS integration applied, these reports can be collated with data from other sales channels to quickly compare the performance of pick-up orders against other options like dine-in and delivery. These findings can then be used to refine your strategy if necessary.
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Which Ritual-Integrated POS System is Best for Your Business?
Ritual currently integrates with around 10 different POS systems, including several of the most popular systems in Australia. These POS systems vary widely in their functionality and, in some cases, their Ritual integrations do too.
With sufficient research and consideration, you can find the Ritual-integrated POS system that fits best with your business. You’ll need to think carefully about your specific requirements to make the right call.
To help you get started, here are four key factors to consider:
- Budget. Set a monthly or yearly total for how much you’d be willing to spend on new POS software.
- Industry. POS systems generally cater to specific types of food and drinks businesses, such as restaurants, cafes or bars. You need a system that fits the mould of your business.
- Software. Consider the features discussed above. Which are most important to you? Beyond Ritual integration, POS systems can also assist with things like accounting, inventory tracking and team management. Do you require any of these, too?
- Growth. If you are anticipating growth in the short or medium term, make sure to select a POS system that you can scale with.
These questions are a good starting point in your purchase journey. The next step is to reach out to a POS specialist who can talk you through the nuances of each Ritual-integrated POS system and match you with the one that best meets your needs.
If you’d like to take the next step in upgrading your POS software, we’re here to help! Simply answer a few short questions about your business here, and our consultants will get back to you with a range of free, personalised quotes for suitable Ritual-integrated POS systems.
Does Ritual Integrate With My POS System?
Ritual can currently integrate with around 10 POS systems, which you can view here. Ritual’s development team continually works to deliver new integrations. The set-up is generally very simple, requiring you to log in to your Ritual account via your POS system. If you’re unsure whether Ritual is compatible with your POS system, contact your POS provider.
What Are the Benefits of Integrating Ritual With My POS System?
Integrating Ritual with your POS system will automatically import all Ritual orders onto your POS software alongside your other options for dine-in and delivery, saving time and reducing human error during order processing. The best Ritual-POS integrations also support marketing, reporting and customer relationship management (CRM).
Which Ritual-Integrated POS System is Best for My Business?
To pick the right Ritual-compatible POS system for your business, you first need to set a budget. Then, reflect on your type of business, think about your specific POS software needs and consider your future business plans. Finally, speak to a POS consultant who will match you with a Ritual-integrated POS system based on your specific requirements.
