How to Choose a POS System Integrated with DoorDash
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As one of the most popular food delivery platforms on the planet, DoorDash is a must-have tool for restaurants, bars and cafes that want to maximise their reach. However, adding DoorDash orders to your existing dine-in, take-out and other delivery options can pose problems.
Fortunately, DoorDash now syncs with many point-of-sale systems on the market today, giving businesses all the benefits of being a registered DoorDash partner but without the added operational stresses.
To help you find the perfect DoorDash-compatible POS system for your food and drink business, we’ve explained the main benefits of integration and explored the key details you need to make an informed purchasing decision.
Key statistic:
Why Connect Your POS System With DoorDash?
A DoorDash integration for your POS system bridges the gap between the two systems, bringing your DoorDash purchase orders together with other options for dine-in, take-out and orders from different delivery platforms in the same place.
Streamlining your order management in this way will vastly improve your efficiency and free up resources to be reinvested elsewhere.
But the benefits don’t end there — the best DoorDash-POS integrations will also allow you to:
- Track inventory levels in real-time
- Adjust menus across different locations
- Generate data-rich sales reports
These features ensure all of your systems work together seamlessly for more effective business management and improved quality of service.
4 Main Benefits of POS Systems That Integrate With DoorDash
Below, we explain how DoorDash-POS integration benefits four key business areas: order processing, menu management, sales reporting and customer satisfaction.
Think carefully about which features are most appealing to you based on your business needs as this will help narrow down your search for suitable POS systems.
1. Order Processing
With your DoorDash account connected to your POS software, all DoorDash orders are sent directly to the kitchen alongside your other customer orders for quick preparation and delivery. There’s no need to manually key in DoorDash deliveries using a clumsy third-party tablet.
That means you won’t have to train your staff to use new hardware and you’ll also save on labour costs by automating your online ordering processes. Staff can then spend more time on the stuff that matters, such as preparing orders and serving customers.
2. Menu Management
A DoorDash integration for your POS system gives you full control over your online menus, allowing you to make quick adjustments if ingredients run low or seasonal stock comes in. These controls are available from a centralised dashboard and accessible from any device.
With DoorDash’s intuitive menu management, you can add or remove items, update prices and adjust menu categories across multiple locations. This makes it easy to adapt your offerings at any time to suit changing customer demand.
3. Sales Reporting
DoorDash will also feed into your reporting process once paired with your POS system. Each delivery order made on the platform is tagged with unique information about products, promotions, and payment types, providing key insights into your online operations.
This data is easily collated with other reports for dine-in and take-out sales to get the big picture of your business, but you can also use the information captured by DoorDash to assess the performance of individual stores or menu items at a more granular level.
4. Customer Satisfaction
Restaurant operators working with DoorDash gain access to different sales channels and a much wider market. But the integration can also improve the quality of service for your existing patrons, too, giving customers new ways to order with you without a drop-off in standards.
Automating your order management process will accelerate your delivery times and eliminate errors associated with manual key-ins. Tickets come through with the correct name, order, address and contact details — you just have to worry about preparing the items.
Productivity Tip
Which DoorDash-Integrated POS System is Best for Your Business?
DoorDash integrates with dozens of POS systems on the market today, and there are always more integrations in the works. While the integrations themselves share the same basic functionality, the POS software can vary widely.
For instance, some DoorDash-compatible POS systems cater to small merchants, while others tend to chains with multiple locations. Some are designed specifically for restaurants, while others are made for bars.
The variety of systems in the POS market means it’s vital to do your research and think carefully about your own business so that you can find a DoorDash-integrated POS system that meets your requirements.
Here are four questions to help you get started:
- What is my budget? Setting a monthly or yearly budget for your POS subscription is a great starting point.
- What is my type of business? Do you run a food truck, cafe, bakery, bar, restaurant or something else?
- What are my POS needs? Today’s POS systems support a wide variety of business areas, including reporting, marketing, CRM, inventory management, and accounting. Which features are most important for you and your business?
- What are my future plans? Are you pursuing aggressive growth or are you staying local? It’s important to pick a POS system that you can scale with over time.
Once you’ve considered these questions, we recommended reaching out to a POS expert who can explain the options available to you in greater detail and connect with you DoorDash-compatible POS systems that fit your needs.
If you’d like to take the next step in upgrading your POS software, we’re here to help! Simply answer a few short questions about your business here, and our consultants will get back to you with a range of free, personalised quotes for DoorDash-integrated POS systems.
Is DoorDash Compatible With My POS System?
DoorDash integrates with dozens of POS systems, including many of the most popular models on the market today. DoorDash’s development team also works continually to deliver new integrations for new POS systems. If you’re unsure whether your POS system integrates with DoorDash, contact your POS provider.
What Are the Benefits of a DoorDash Integration For My POS System?
A DoorDash integration for your POS software imports all DoorDash delivery orders directly onto your in-house systems, saving time and reducing human error during order processing. The best integrations will also allow you to update your online menus across multiple locations and capture sales data for insights into business performance.
Which DoorDash-Integrated POS System is Best for my Business?
The best DoorDash-compatible POS system for your business is the one that’s within budget, caters to your type of business (such as restaurant, bar or bakery), fulfils your software needs (marketing, CRM, reporting, inventory management, for instance) and allows you to grow without needing to be upgraded.
