What is ClickUp?

Launched in 2017, ClickUp is reputed platform in project management marketplace and services more than 800,000 teams. The California-based company offers a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries.

ClickUp provides all the tools and features to complete work in an efficient, visible, and accessible way. Main features include communication and collaboration tools, task assignments, status updates, alerts and task toolbar. Users can comment and assign tasks to specific team members or groups, which can then be marked as resolved or in progress. Users can also create custom status labels.

An agile dashboard displays activity stream as they are created and completed in real time. Notifications can be sent for specific items if and when required and alerts sent to team member when their name is mentioned. Integration options available with the likes of Slack and GitHub.

The work productivity mobile app allows you to look at work items and data in multiple views for better understanding and effective progress tracking. You can choose from a list of visuals for to-dos, workflows, calendar and dashboards. Gantt view option is also available for project schedules. The software is customizable to suit your work space, work type or brand

ClickUp offers a full stack of collaboration tools to enhance your team productivity.

What popular features do you get with ClickUp?

  • Project planning and scheduling
  • Task progress tracking and management
  • Project tracking and reporting
  • File sharing

  • Time & Expense Tracking
  • Billing & Invoicing
  • Multiple visual options
  • Agile development

  • Gantt charts
  • Kanban style boards
  • Safeguard access and data integrity

Customer Support is available at ClickUp

ClickUp offers 24/7 support including public holidays. The company has video tutorials and a help centre of documents on everything from use case demonstrations to feature and integration guides.


What kind of business is ClickUp ideal for?

ClickUp is worth a try for both team users and solo users looking for a single online project management and work collaboration solution. It works for engineering teams handling complex projects to small community charities holding fundraisers.

ClickUp helps you build product roadmaps with over customizable visuals; streamline problem tracking and response data; time track, manage, document, communicate with even guest collaborators.

You can create a central location for company assets like documents and policies; track applications and score employee candidates. Templates are available to customize onboarding process for new recruits.

ClickUp sets timelines and goals that you can collaborate on a central console. You can proofread, comment and approve files whilst using campaign calendar templates to A/B test, optimize SEO, track campaign and run promotions.

With ClickUp you can automate workflows including points, unfinished tasks, and problem tracking; integrate with critical engineering tools like Zapier, GitLab; use their nimble templates for briefing, ticket queues, protocols, and project notes.

ClickUp helps teams with inventory, payroll, calendar and process management. The centralized dashboard overseas all operations and you can also delegate and track tasks.

Pros and Cons

  • Free version includes nearly all of the useful features.
  • Reminders feature is extremely useful, assisting with the proactive tasks to be completed on a monthly/weekly/daily basis.
  • Extremely simple to monitor project progress.
  • It is easily customizable in terms of views, tasks, and overall custom fields.

  • The graphical user interface can be intimidating, especially for beginners.
  • The mobile app could be improved to include the same features as the web version.

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How much does ClickUp cost?

*based on information provided by the vendor. Actual cost may vary.

Free Plan plan is best for personal use and for beginners starting with project management. You can enjoy access the platform’s versatile tools, including access to unlimited projects and users. File storage is however limited to 100MB.

Unlimited plan is incredibly affordable $5 per user per month, yet it includes everything from the free plan as well as features like advanced reporting, unlimited storage, and third party integrations. You can also control permissions on user access.

Business plan starts at $12 per user per month and gives you unlimited access to almost all the features ClickUp has to offer. It has more advanced security features like Google Sign-in and two-factor authentication. Other features include turndown charts, KMI tracker, and widget creator.

Business Plus plan starts from $19 per user per month and works well for large multiple teams. You get the same acess as the Business plan but there are a few more exclusive ones like custom role generation, team sharing, priority support, admin training, and increased automation and API integration options.

Enterprise plan is the most top level plan catering very large and complex team structures. Apart from what is included in the Business Plus plan, you will get additional features like white labeling, Enterprise API, MSA and HIPAA availability, Single Sign-on (SSO), and guided onboarding. You will also be assigned a dedicated success manager and access to managed services for priority support as and when needed. You will need to contact the sales teams for a customized quote.

Final thoughts...

ClickUp is a very powerful tool that allows teams to track tasks, brainstorm ideas, create documentation, content calendars, and planning, share tasks and documents with clients, and improve overall work efficiencies. Understanding how to organize the workspaces in ClickUp could be a little overwhelming for certain users; however knowledge base and support is available for troubleshooting. They also have plans catered to every business type. Visit their website today to find a solution right for your project.